Frequently asked questions​ at SELFO

How can we help you?

About Orders

SELFO markets hand-finished jewelry made from high-quality silver at affordable prices. The brand ist operating internationally from Dresden, Germany. We are committed to sustainabillity and use only recycled silver for our jewelry pieces. 

See all our product categories and collections on

  • Germany

Via DHL – 1 to 4 business days to be delivered

  • Europe Union

Via Deutsche Post – 6 to 12 business days to be delivered

  • USA, UK & Canada

Via Deutsche Post & UPS – 9 to 16 business days to be delivered

  • Credit card / Debit card

  • Apple Pay / Google Pay

(Available as express checkout)

  • Sofort

(Sofort bank transfers available only for Austria, Belgium, Germany, Italy, Netherlands, and Spain)

Interested in reading more about jewelry and other topics on the fashion world? For more visit now our Jewelry blog.


We use cookies on our site. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Read more in our Cookie Policy page.

SELFO is committed to respecting and protecting your privacy. Our goal is to be clear about what information we collect and how we use and protect your personal information.

The read more about our privacy policy, together with other documents referred to in it and our Cookie Policy as well as how we may collect, use, store and process your personal information, visit our Privacy Policy page.

We are sorry to hear that some products were not quite right to you and you want to return or exchange them. Our Return Policy page outlines topics on returns, exchanges, refunds and return shipping costs.

This website is operated by SELFO. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by our terms and conditions. Read more in our Terms & Conditions page.

You have further questions? Feel free to contact us.