Frequently Asked Questions - Selfo Jewelry & Watches - Welcome – SELFO

enjoy automatic 10% off when ordering 3+ jewelry pieces

Can I return items? Yes, within 20 days. No question asked :) Refund Policy

Where are you located?

We are registered & based in Dresden, Germany. All items will be dispatched from us.

How long will my order take?  

We offer free shipping & send the products out within 1 working day. It usually takes:

  • within Germany - 2 to 4 working days,
  • within EU - 5 to 9 working days
  • Australia, Canada, Europe & USA - 9 to 15 working days

for the products to arrive. All items will be shipped via DHL or Deutsche Post with insurance and a tracking number.

How can I pay? You can pay via Visa, Mastercard, Apple Pay, Google Pay, Paypal, Klarna Pay Now / Pay Later / Slice It.